---
title: Hotel Guest Email & SMS Notifications | bedsKey
description: Branded booking confirmations, payment links, invoices and statements by email, guest SMS via bedsKey or your own provider, and daily manager digests.
canonical: https://bedskey.com/features/notifications/
updated: 2026-10-03
publisher: bedsKey (Innovate Solution)
---


# Guest and staff notifications

Keep guests and staff informed automatically.

**In short:** Branded booking confirmations, payment links, invoices and statements by email, guest SMS via bedsKey or your own provider, and daily manager digests.

Updated October 2026

## What Notifications does

- **Branded email** — booking confirmations, payment links, invoices and statements in one consistent layout.
- **SMS** — guest SMS through a shared bedsKey SMS account or the hotel’s own provider.
- **Daily digests** — summary emails for managers.

## Works with

### [Guests & CRM](https://bedskey.com/features/guest-crm/)

Recognise returning guests and act on what you know about them.

### [Direct Booking Engine](https://bedskey.com/features/booking-engine/)

Your own booking page, your own domain, zero commission.

### [Folio & Night Audit](https://bedskey.com/features/billing-night-audit/)

Every charge, tax and payment on one clean statement — with exact decimal arithmetic.

## Notifications: common questions

### Does bedsKey send booking confirmation emails?

Yes. Booking confirmations, payment links, invoices and statements are sent as branded email in one consistent layout.

### Can bedsKey send SMS?

Yes, through a shared bedsKey SMS account or the hotel’s own provider.

### Does bedsKey send WhatsApp messages?

Yes. WhatsApp confirmations and reminders are available alongside branded email and SMS.

## Run your entire property from one system.

Talk to sales@bedskey.com — we’ll walk you through bedsKey with your own rooms and rates.