--- title: bedsKey — Hotel Property Management System (PMS) description: bedsKey is a cloud hotel PMS: reservations, front desk, billing, night audit, housekeeping, channel manager, booking engine and website, from $1 a room. canonical: https://bedskey.com/ updated: 2026-10-05 publisher: bedsKey (Innovate Solution) --- # Run your entire property from one system. bedsKey is a cloud hotel property management system that brings reservations, front desk, housekeeping, billing and distribution into a single real-time platform — for a 12-room guest house or a growing multi-property group. - Cloud-hosted, nothing to install - Room- and bed-level inventory - 24/7 onboarding support - Hotels - Resorts - Hostels - Guest Houses - Serviced Apartments - Hotel Groups ## How bedsKey works Six steps, from setting up your rooms to growing revenue. Each step feeds the next, so nothing is typed twice. 1. **Manage rooms** — Set room types, rates and availability once, down to a single dorm bed. 2. **Connect channels** — Link Booking.com, Expedia, Agoda and other OTAs, plus your own booking engine. 3. **Receive bookings** — Reservations from every channel land in bedsKey automatically. 4. **Sync inventory** — Each booking updates availability and rates on every channel at once. 5. **Manage guests** — Check-in, check-out, guest details and housekeeping in one workflow. 6. **Increase revenue** — Wider distribution, fewer manual errors and more direct bookings. ## One booking. Zero manual updates. Follow one reservation through bedsKey. Every count changes on its own, so nobody types anything twice and the risk of overbooking drops. 1. Guest searches for a room 2. Room is available 3. Booking confirmed 4. bedsKey PMS receives the booking 5. Inventory updated automatically 6. Channel manager syncs the remaining rooms 7. Other channels show the new availability 8. Hotel dashboard updated 9. Revenue updated ## From manual work to automation The same hotel and the same bookings. Only the way the work gets done changes. **Before bedsKey:** Excel sheets, Phone calls, Manual OTA updates, Several dashboards, Duplicate data entry, Slow reservation processing, Overbooking risk, Revenue leakage. **With bedsKey:** One dashboard → Automated PMS → Automated channel sync → Central reservations → Real-time inventory → Better revenue. ## Simple for staff. Powerful for management. Complex hotel operations become a few clear actions. A walk-in guest is checked in within a minute. - **Manage** — Rooms, rates and reservations in one calendar. - **Automate** — Channel sync, confirmations and housekeeping tasks run on their own. - **Monitor** — Occupancy, arrivals and channels update live on every screen. - **Grow** — Reports show what sells, so you can price and distribute better. ## How bedsKey helps you earn more No promised percentages. These are the mechanisms that move hotel revenue, and the numbers where you will see them. - **More distribution** — More connected channels put your rooms in front of more guests. - **Real-time availability** — Every room you have stays bookable everywhere, right down to the last one. - **Better rate control** — Seasonal, occupancy-based and per-channel prices from one rate engine. - **Fewer manual errors** — When nothing is typed twice, there are fewer wrong rates and fewer lost bookings. - **Direct bookings** — A commission-free booking engine reduces dependence on third-party channels. - **Automation** — Staff spend less time on repetitive updates and more time with guests. ## Everything connected - **PMS** — Reservations, front desk, folios and night audit in one system. - **Channel manager** — Sends rates and availability out, brings reservations in, and checks parity both ways. - **Booking engine** — Commission-free booking on your own website, with deposits and card holds. - **OTAs** — Booking.com, Expedia, Agoda and other OTAs, kept in sync automatically. - **Website** — A branded hotel website on your own domain, built from your PMS data. - **Reservations** — Every booking from every source in one overlap-proof calendar. - **Rooms** — Room- and bed-level inventory with live housekeeping status. - **Guests** — Guest profiles, returning-guest history, tags, loyalty and online check-in. - **Payments** — Stripe, bKash, Nagad, SSLCommerz and bank gateways. Card data is never stored. - **Reports** — Manager's flash, forecast, pickup and pace reports, exportable to CSV. - **Revenue** — Occupancy, ADR and RevPAR, with automatic pricing between your minimum and maximum rate. - **Staff** — Role-based permissions, a full audit trail and staff apps for iOS and Android. ## From booking to night audit — without the spreadsheets. ### Reservations & ARI See every room, every night, in one grid. The heart every other module relies on. - **Room- and bed-level inventory** — sell a private room or a single dorm bunk from the same calendar. - **Overlap-proof bookings** — date-range constraints enforced by the database, so concurrent bookings never collide. - **Change stays without cancelling** — extend, shorten, upgrade or downgrade; agreed nights keep their rate. - **Group holds & waitlist** — hold rooms with a cut-off and pinned price, fill from a rooming list in one step. ### Rates & Revenue A full pricing engine, not a single price field. - **Seasonal & derived rates** — child plans follow a parent, e.g. Non-refundable = BAR − 10%. - **Occupancy pricing** — single to quad rates plus extra-adult and child tiers. - **Restrictions & promo codes** — min/max stay, CTA/CTD, and codes with booking windows and limits. - **Auto yield** — prices rise as occupancy climbs, always within your floor and ceiling. ### Front Desk Check in a walk-in guest in under a minute. - **Arrivals, in-house, departures** — today’s work in one view. - **Passport scanning** — photograph the page and the guest form fills itself, checked against ICAO 9303. - **Secure ID storage** — scans encrypted with AES-256-GCM, every view audited, automatic retention. - **Fees with reasons** — early check-in, late check-out and no-show fees — charged or waived, with a report. ### Guests & CRM Recognise returning guests and act on what you know about them. - **Returning-guest panel** — stays, nights, spend and last visit beside the booking. - **Tags and alerts** — an allergy alert leads the panel; tags shared across the group. - **Loyalty points** — earned at check-out and redeemed straight off the folio. - **Online check-in** — guests submit details from their phone; the desk applies them in one press. ### Folio & Night Audit Every charge, tax and payment on one clean statement — with exact decimal arithmetic. - **Split and transfer bills** — divide by percentage or settle a family in two rooms once. - **Multi-currency** — base and accepted currencies per property, rate snapshotted at transaction time. - **City ledger** — corporate and agent balances with receipts matched across invoices. - **Night audit** — posts charges, rolls the date, flags no-shows and locks the day. ### Housekeeping Attendants update rooms from their phones. Reception sees it instantly. - **Live room board** — clean, dirty, inspected, DND, out-of-order and out-of-service. - **Automatic tasks & assignment** — same-day turnarounds prioritised, rooms dealt by floor and load. - **Checklists & inspection** — required lines ticked before finish; supervisors pass or send back. - **Productivity report** — rooms cleaned, time per room and send-backs per attendant. ### Restaurant & Room Service Several outlets, one set of books. Charge dinner to the room in one tap. - **Multiple outlets** — restaurant, bar, coffee shop and room service with their own menus. - **Order pad to kitchen** — dine-in, takeaway or room service, from pad to tray to table. - **Voids with a trail** — struck through with a reason and a name, never deleted. - **Price snapshots** — repricing tomorrow never changes a bill taken today. ### Reports & Analytics Occupancy, ADR, RevPAR, forecast and pace — daily, monthly, exportable to CSV. - **Manager’s flash** — yesterday’s performance at a glance. - **Forecast & pickup** — on-the-books ahead with pickup over 1, 7 or 30 days. - **Pace & segments** — how future dates are building, by corporate, group, walk-in and more. - **Channel performance** — revenue, cancellations and estimated commission per channel. ### Channel Manager Rates and availability out, reservations in, parity checked both ways. - **Per-channel pricing** — sell a rate plan at a different price on each channel. - **Reservations in** — bookings, changes and cancellations arrive as real reservations; retries never book twice. - **Standards-based adapters** — OpenTravel XML and Booking.com’s Connectivity API, with certified OTA connections. - **Overbooking queue & sandbox-first** — nothing is lost, and no connection goes live before its sandbox test. Certified OTA connections — every connection is sandbox-tested before it goes live. ### Direct Booking Engine Your own booking page, your own domain, zero commission. - **Same no-double-booking guarantee** — web bookings use the same path a clerk uses. - **Deposits & card holds** — first night, a percentage or fixed amount — via Stripe, bKash, Nagad, SSLCommerz or bank gateways. - **Self-cancellation** — an emailed link releases the room up to your cut-off. - **No card data at bedsKey** — every payment happens on the gateway’s own page. Nagad, SSLCommerz and bank gateways (Brac Bank, City Bank, DBBL) are available alongside Stripe and bKash. bKash go-live depends on the hotel’s own merchant account. ### Hotel Website Builder A complete branded website built from your PMS, on your own domain with SSL. - **Full website** — rooms, facilities, gallery, location, contact and custom pages. - **Your branding** — logo, colours, type, WhatsApp button and social links. - **Your own domain** — on-screen DNS steps, automatic SSL, plus a free yourhotel.bedskey.com. - **Booking built in** — every Book Now opens the direct booking engine. ### Mobile Staff Apps Housekeeping, Restaurant and Front Desk apps for iOS and Android. - **Housekeeping app** — my rooms, checklists, guest requests and fault reporting. - **Restaurant app** — the order pad with an offline queue when the signal drops. - **Front Desk app** — arrivals, departures and in-house on a phone or tablet. - **Built for shared handsets** — “Not you?” clears a session at shift change. ### Notifications Keep guests and staff informed automatically. - **Branded email** — confirmations, payment links, invoices and statements. - **SMS** — through a shared bedsKey account or your own provider. - **Daily digests** — summary emails for managers. ### Partner API Let agents and partners search and book you directly through a secure API. - **Five-endpoint booking API** — search, price, book, look up and cancel. - **Scoped credentials** — search-only or booking-capable, limited to one property. - **Signed webhooks** — booking.cancelled and booking.amended, retried until delivered. - **Idempotent** — a retried request never creates a second booking. ## One platform, shaped to your property. ### [Independent hotels](https://bedskey.com/solutions/hotels/) Full front-office and back-office coverage without enterprise pricing. ### [Resorts](https://bedskey.com/solutions/resorts/) Multi-room-type inventory, seasonal rate plans, group business and outlets. ### [Hostels & backpackers](https://bedskey.com/solutions/hostels/) True bed-level inventory — sell individual beds inside shared dorms. ### [Guest houses & B&Bs](https://bedskey.com/solutions/guest-houses/) A light front desk with a real folio and night audit behind it. ### [Serviced apartments](https://bedskey.com/solutions/serviced-apartments/) Long-stay reservations, monthly rates and recurring charges. ### [Small hotel groups](https://bedskey.com/solutions/hotel-groups/) Several properties under one login, per-property roles and reporting. ## Decide exactly who can discount, void or override. - **Granular roles:** Per-action permissions and custom roles — Manager at one property, Receptionist at another. - **Sensitive actions:** Rate overrides, discounts, voids, refunds and folio adjustments can require an authorised user. - **Audit trail:** Every change, every user, every field — before and after values, append-only. - **Real-time sync:** Housekeeping marks a room clean on a phone; reception sees it instantly. - **Multi-property:** Several properties under one account, each with its own base currency, settings and reporting. ### Enterprise-grade foundations for 10 hotels today and 200+ tomorrow. - **Isolation:** Row-level security per hotel group - **Bookings:** PostgreSQL exclusion constraints — no overlaps - **Money:** Exact decimal arithmetic end to end - **Security:** Argon2id · JWT revocation · AES-256-GCM IDs - **Real-time:** WebSocket push to every open screen - **Hosting:** Managed cloud, automated backups, auto TLS Go · PostgreSQL 18 · Redis · React 19 · TypeScript · Flutter · Caddy ## Pay for the rooms you run. A one-time activation charge, then a monthly fee based on active rooms — with a flat $10 in months with 1 to 30 bookings and $4 in any month with no bookings. - **Per room, per month:** $1 - **Activation (one-time):** $500 - **1–30 bookings (flat):** $10 - **31 or more bookings:** Rooms × $1 - **Month with no bookings:** $4 Includes every built module, two months of dedicated 24/7 onboarding support, and a free yourhotel.bedskey.com website address. Prices in USD. ## From first email to first night audit. ### Contact sales Email sales@bedskey.com and a dedicated Account Manager is assigned. ### Discuss requirements Operations, property type and any additional features or services. ### Commercial proposal A customised proposal for your property. ### Agreement & payment Contract signed and activation paid. ### Setup & configuration Our implementation team configures bedsKey for your property. ### Premium 24/7 support Two months with a dedicated Technical Manager for setup, training and daily operation. ### Additional requirements Your Technical Manager coordinates anything extra you need. ## Recently released — and what comes next. *New · October 2026* Everything below has moved from the roadmap into the product and is included in the same subscription. - **Payments** (Available): Nagad, SSLCommerz, Brac Bank, City Bank and DBBL gateways, alongside Stripe and bKash - **Distribution** (Available): Certified connections with major OTAs - **Messaging** (Available): WhatsApp confirmations and reminders - **Restaurant** (Available): Kitchen display, split outlet bills, discounts, tips and stock counting - **Revenue** (Available): AI revenue assistant with pricing suggestions - **Facilities** (Available): Spa, gym and facility booking - **Portals** (Available): Self-service corporate and travel-agent portal - **Operations** (Available): Automation rules for repetitive tasks - **Interface** (Available): Multi-language staff interface - **Rate plans** (Available): Inclusions such as breakfast and transfers bundled into a plan - **Billing** (Available): Tax-inclusive rate extraction, per-person levies and a tax report - **Mobile** (Available): iOS staff apps and push notifications ### Still on the roadmap - **Hardware** (Planned): Electronic key card and door lock integration ## bedsKey at a glance - **Product:** bedsKey — Hotel Property Management System (PMS) - **Made by:** Innovate Solution - **Built for:** Independent hotels, resorts, hostels, guest houses, serviced apartments and small hotel groups - **Deployment:** Cloud-hosted, multi-tenant; works in any modern browser; nothing to install - **Staff apps:** iOS and Android — Housekeeping, Restaurant and Front Desk, with push notifications - **Modules:** Reservations, rates, front desk, guest CRM, billing and night audit, housekeeping, restaurant, reports, channel manager, booking engine, hotel website, staff apps, notifications, partner API - **Inventory:** Room-level and bed-level - **Payment gateways:** Stripe, bKash, Nagad, SSLCommerz, Brac Bank, City Bank and DBBL - **OTA connections:** Certified OTA connections (OpenTravel XML and Booking.com Connectivity API) - **Pricing:** USD 1 per active room per month; USD 500 one-time activation - **Onboarding:** Two months of dedicated 24/7 support from a Technical Manager - **Contact:** sales@bedskey.com Last updated October 2026. ## Questions, answered. ### Do I need to install anything? No. bedsKey is cloud-hosted and works in any modern browser, with managed PostgreSQL and automated backups. Staff apps are available for iOS and Android. ### Can I sell individual beds in a dorm? Yes. bedsKey supports true bed-level inventory, so hostels can sell a single bunk and hotels can sell private rooms from the same calendar. ### How is my monthly bill calculated? It depends on the month's bookings: USD 4 with no bookings, a flat USD 10 with 1 to 30 bookings, and USD 1 per active room with 31 or more. Activation is a one-time USD 500. ### Is the channel manager connected to Booking.com, Expedia or Agoda? Yes. The channel manager has certified OTA connections, built on OpenTravel XML and Booking.com’s Connectivity API. Every connection starts in sandbox and cannot go live until its sandbox test has been recorded. ### Which payment gateways are supported? Stripe, bKash, Nagad, SSLCommerz and bank gateways (Brac Bank, City Bank and DBBL) are integrated for deposits, card holds and refunds. Every gateway starts in sandbox and is tested before going live. bedsKey never stores card data. ### Can I run several properties? Yes. A group can run multiple properties under one login, each with its own settings and base currency, per-property roles and group reporting. ### What support do I get during onboarding? Two months of dedicated 24/7 premium support from a Technical Manager, covering setup, training and daily operation. ## Run your entire property from one system. Talk to sales@bedskey.com — we’ll walk you through bedsKey with your own rooms and rates.