---
title: Legal: Privacy, Terms and Refund Policy | bedsKey
description: bedsKey legal documents: privacy policy, terms of service and refund policy for the bedsKey hotel PMS and the bedskey.com website.
canonical: https://bedskey.com/legal/
updated: 2026-10-03
publisher: bedsKey (Innovate Solution)
---


# Legal information

**In short:** bedsKey is a hotel property management system provided by Innovate Solution, a company registered in Singapore (UEN 202617746C). This page links to the documents that govern the bedskey.com website and the bedsKey service: the privacy policy, the terms of service and the refund policy.

## Our legal documents

- [**Privacy policy**](https://bedskey.com/privacy/): what personal data the website and the bedsKey service process, why, for how long, who helps us, and your rights.
- [**Terms of service**](https://bedskey.com/terms/): the rules for using this website and the contract terms for a bedsKey subscription, including fees, data ownership, liability and termination.
- [**Refund policy**](https://bedskey.com/refund-policy/): when the activation charge and monthly fees can be refunded, how billing errors are corrected and how to cancel.

## Who we are

bedsKey is a product of Innovate Solution, a travel technology company founded in 2015 and registered in Singapore under UEN 202617746C, with operations in Bangladesh, Singapore and the United Arab Emirates. In these documents "Innovate Solution", "we", "us" and "our" mean that company.

## How to contact us

For privacy requests, contract questions, billing disputes or legal notices, email [sales@bedskey.com](mailto:sales@bedskey.com) and put "Privacy", "Billing" or "Legal notice" in the subject line. We reply within five business days.

## Translations

These documents are published in several languages for convenience. The English version is the official version. If a translation differs from the English text, the English text prevails.

Updated 3 October 2026 · bedsKey legal team