# bedsKey

> bedsKey is a complete, cloud-hosted, multi-tenant Hotel Property Management System (PMS) for independent hotels, resorts, hostels, guest houses, serviced apartments and small hotel groups. A product of Innovate Solution. Sales: sales@bedskey.com. App sign-in: https://apps.bedskey.com.

Pricing: USD 1 per active room per month; flat USD 10 in months with 1 to 30 bookings; USD 4 in a month with no bookings; one-time activation USD 500.

The channel manager has certified OTA connections.

## Key facts

- Product: bedsKey — Hotel Property Management System (PMS)
- Made by: Innovate Solution
- Built for: Independent hotels, resorts, hostels, guest houses, serviced apartments and small hotel groups
- Deployment: Cloud-hosted, multi-tenant; works in any modern browser; nothing to install
- Staff apps: iOS and Android — Housekeeping, Restaurant and Front Desk, with push notifications
- Modules: Reservations, rates, front desk, guest CRM, billing and night audit, housekeeping, restaurant, reports, channel manager, booking engine, hotel website, staff apps, notifications, partner API
- Inventory: Room-level and bed-level
- Payment gateways: Stripe, bKash, Nagad, SSLCommerz, Brac Bank, City Bank and DBBL
- OTA connections: Certified OTA connections (OpenTravel XML and Booking.com Connectivity API)
- Pricing: USD 1 per active room per month; USD 500 one-time activation
- Onboarding: Two months of dedicated 24/7 support from a Technical Manager
- Contact: sales@bedskey.com

## Languages
The site is available in 13 languages. English at the root is the source and the default (x-default); every page has the same path under a language prefix, linked with hreflang:
- English: https://bedskey.com/
- Arabic (العربية): https://bedskey.com/ar/
- Spanish (Español): https://bedskey.com/es/
- French (Français): https://bedskey.com/fr/
- Portuguese (Português): https://bedskey.com/pt/
- German (Deutsch): https://bedskey.com/de/
- Italian (Italiano): https://bedskey.com/it/
- Russian (Русский): https://bedskey.com/ru/
- Indonesian (Bahasa Indonesia): https://bedskey.com/id/
- Malay (Bahasa Melayu): https://bedskey.com/ms/
- Thai (ไทย): https://bedskey.com/th/
- Turkish (Türkçe): https://bedskey.com/tr/
- Bangla (বাংলা): https://bedskey.com/bn/
Every page in every language has a Markdown twin at <page>/index.md (for example https://bedskey.com/de/pricing/index.md). Any page URL also returns Markdown when requested with `Accept: text/markdown`, and each HTML response carries a `Link: <…/index.md>; rel="alternate"; type="text/markdown"` header. llms-full.txt is English only; the English pages are authoritative for pricing and feature facts.

## Pages

- [Home](https://bedskey.com/index.md): overview
- [Features](https://bedskey.com/features/index.md): all modules
- [Solutions](https://bedskey.com/solutions/index.md): by property type
- [Pricing](https://bedskey.com/pricing/index.md): rules and worked examples
- [Glossary](https://bedskey.com/glossary/index.md): hotel PMS terms
- [FAQ](https://bedskey.com/faq/index.md): 156 answers in 9 topics
- [Pricing (machine-readable)](https://bedskey.com/pricing.md): plan, bill rules and examples in one file
- [Compare](https://bedskey.com/compare/index.md): hotel software comparisons
- [About](https://bedskey.com/about/index.md)
- [Book a demo](https://bedskey.com/contact/)

## Modules

- [Reservations & ARI](https://bedskey.com/features/reservations/index.md): Availability calendar, room- and bed-level inventory, overlap-proof bookings, group holds, waitlist and stop-sell — the reservation core of bedsKey PMS.
- [Rates & Revenue](https://bedskey.com/features/rate-management/index.md): Seasonal, derived, occupancy-based and length-of-stay rates, promo codes, corporate contracts and auto yield with floors and ceilings — one bedsKey rate engine.
- [Front Desk](https://bedskey.com/features/front-desk/index.md): Arrivals and departures dashboard, walk-ins, passport scanning checked against ICAO 9303, encrypted ID storage, room moves and fee handling with reasons.
- [Guests & CRM](https://bedskey.com/features/guest-crm/index.md): Guest profiles, returning-guest panel, allergy alerts, loyalty points redeemed on the folio, corporate accounts and online web check-in from the guest’s phone.
- [Folio & Night Audit](https://bedskey.com/features/billing-night-audit/index.md): Guest folio, taxes and service charge, split and transferred bills, multi-currency, city ledger, cash drawers and automated night audit, in exact decimals.
- [Housekeeping](https://bedskey.com/features/housekeeping/index.md): Live room board, automatic task lists and assignment, checklists, inspections and guest requests, with an iOS and Android app for attendants synced to reception.
- [Restaurant & Room Service](https://bedskey.com/features/restaurant-pos/index.md): Multiple outlets with their own menus, an order pad to the kitchen, charge-to-room on the guest folio, voids with a trail and price snapshots.
- [Reports & Analytics](https://bedskey.com/features/reports-analytics/index.md): Occupancy, ADR and RevPAR, manager’s flash, month-to-date vs last year, forecast and pickup, pace, market segment and channel performance — exportable to CSV.
- [Channel Manager](https://bedskey.com/features/channel-manager/index.md): Push rates and availability to channels at per-channel prices, receive reservations, check rate parity and queue overbookings. OpenTravel XML, sandbox-first.
- [Direct Booking Engine](https://bedskey.com/features/booking-engine/index.md): Your own booking page with multi-room checkout, deposits and card holds via Stripe, bKash, Nagad, SSLCommerz or bank gateways, guest self-cancellation and the same no-double-booking guarantee.
- [Hotel Website Builder](https://bedskey.com/features/hotel-website-builder/index.md): A complete branded hotel website built from your PMS account — rooms, gallery, location, SEO settings, your own domain with automatic SSL and booking built in.
- [Mobile Staff Apps](https://bedskey.com/features/mobile-staff-apps/index.md): Housekeeping, Restaurant and Front Desk apps for iOS and Android on one secure core — push notifications, offline-safe writes and shared-handset sessions.
- [Notifications](https://bedskey.com/features/notifications/index.md): Branded booking confirmations, payment links, invoices and statements by email, guest SMS via bedsKey or your own provider, and daily manager digests.
- [Partner API](https://bedskey.com/features/partner-api/index.md): A five-endpoint REST booking API with scoped credentials, group holds, signed webhooks, idempotent retries and Swagger docs — let partners book you directly.
- [Platform & Security](https://bedskey.com/features/security/index.md): Row-level tenant isolation, multi-property, granular role-based permissions, append-only audit trail, Argon2id, AES-256-GCM and real-time sync.

## Solutions

- [Independent hotels](https://bedskey.com/solutions/hotels/index.md): Full front-office and back-office PMS for independent hotels: reservations, rates, front desk, folio and night audit, housekeeping and direct bookings.
- [Resorts](https://bedskey.com/solutions/resorts/index.md): Resort PMS with multi-room-type inventory, seasonal rate plans, group holds and rooming lists, and restaurant, bar and room-service outlets on one folio.
- [Hostels & backpackers](https://bedskey.com/solutions/hostels/index.md): Hostel PMS with true bed-level inventory: sell single bunks in shared dorms and private rooms from one calendar, with walk-ins and passport scanning.
- [Guest houses & B&Bs](https://bedskey.com/solutions/guest-houses/index.md): A light front desk with a real folio and night audit behind it — reservations, billing, housekeeping and a hotel website with direct booking for guest houses.
- [Serviced apartments](https://bedskey.com/solutions/serviced-apartments/index.md): PMS for serviced apartments: long-stay reservations, monthly rates and recurring charges, corporate accounts with credit terms and city-ledger billing.
- [Small hotel groups](https://bedskey.com/solutions/hotel-groups/index.md): Run several hotels under one login: per-property roles and settings, multi-currency, group reporting, tenant isolation and an append-only audit trail.

## Guides: hotel terms explained

- [What is a hotel PMS (property management system)](https://bedskey.com/glossary/pms/index.md): A hotel PMS runs reservations, check-in, room status, billing and night audit in one system. What it does, who needs one and how to choose.
- [What is ADR (average daily rate)](https://bedskey.com/glossary/adr/index.md): ADR is room revenue divided by room nights sold. The formula, a worked example, what to include and exclude, and how ADR relates to RevPAR.
- [What is RevPAR (revenue per available room)](https://bedskey.com/glossary/revpar/index.md): RevPAR is room revenue divided by rooms available, or ADR × occupancy. Formula, a worked example and why hotels use it to measure performance.
- [What is hotel occupancy rate](https://bedskey.com/glossary/occupancy-rate/index.md): Occupancy rate is room nights sold divided by room nights available. The formula, a worked example, bed-level occupancy for hostels and common mistakes.
- [What is BAR (best available rate)](https://bedskey.com/glossary/best-available-rate/index.md): BAR is a hotel's standard public rate for a night, and the parent other rates are derived from. How BAR works, derived-rate examples and BAR vs ADR.
- [What is a hotel night audit](https://bedskey.com/glossary/night-audit/index.md): The hotel night audit posts room and tax charges, reconciles the day, flags no-shows and rolls the business date. What it does and how to automate it.
- [What is a guest folio](https://bedskey.com/glossary/guest-folio/index.md): A guest folio is the running statement of every charge, tax and payment for a stay. How folios work, split and transferred bills, and folio vs invoice.
- [What is a city ledger](https://bedskey.com/glossary/city-ledger/index.md): The city ledger is a hotel's accounts receivable for companies and agents billed after the stay. How it works, an example and how to manage it.
- [What is a hotel channel manager](https://bedskey.com/glossary/channel-manager/index.md): A channel manager sends rates and availability to booking channels and brings reservations back. How it works, key features and how to avoid overbooking.
- [What is rate parity](https://bedskey.com/glossary/rate-parity/index.md): Rate parity means consistent room prices across channels. What parity is, why disparities happen, how to check it, and parity vs channel-specific rates.
- [What is a hotel booking engine](https://bedskey.com/glossary/booking-engine/index.md): A hotel booking engine lets guests book directly on the hotel website, without commission. How it works, must-have features and how deposits work.
- [What do closed to arrival (CTA) and closed to departure (CTD) mean](https://bedskey.com/glossary/cta-ctd/index.md): CTA stops stays starting on a date; CTD stops stays ending on it. How both restrictions work, examples, and how they differ from minimum stay.

## Comparisons

- [PMS vs spreadsheets](https://bedskey.com/compare/pms-vs-spreadsheets/index.md): Spreadsheets vs a hotel PMS compared on double bookings, rates, billing, night audit, reporting and cost, and the signs it is time to move to a PMS.
- [Cloud vs on-premise PMS](https://bedskey.com/compare/cloud-vs-on-premise-pms/index.md): Cloud vs on-premise hotel PMS compared on cost, setup, updates, security, backups, remote access and internet dependence, with honest trade-offs.
- [PMS vs channel manager vs booking engine](https://bedskey.com/compare/pms-vs-channel-manager/index.md): What a hotel PMS, a channel manager and a booking engine each do, how they connect, whether you need all three, and the benefit of one system.

## Markets

- [Bangladesh](https://bedskey.com/solutions/bangladesh/index.md): Cloud hotel PMS for Bangladesh: BDT and multi-currency billing, VAT and service charge, bKash deposits, passport scanning and a Dhaka-based onboarding team.

## Optional

- [Full site text](https://bedskey.com/llms-full.txt): every page as Markdown in one file

## FAQ

- [General & getting started](https://bedskey.com/faq/getting-started/index.md): 15 questions. What bedsKey is, who it suits, what modules it includes, which devices it runs on and how to see a demo. Plain answers about the cloud hotel PMS.
- [Pricing & subscription](https://bedskey.com/faq/pricing-billing/index.md): 13 questions. How the bedsKey monthly bill works: USD 1 per room, a flat USD 10 with 1 to 30 bookings, USD 4 with none, and USD 500 activation. What is included.
- [Reservations & rates](https://bedskey.com/faq/reservations-rates/index.md): 20 questions. Double-booking protection, bed-level inventory, group holds, waitlists, derived and occupancy rates, CTA/CTD, promo codes and auto yield in bedsKey.
- [Front desk & guests](https://bedskey.com/faq/front-desk-guests/index.md): 18 questions. Check-in and walk-ins, passport scanning checked against ICAO 9303, encrypted ID storage, early and late fees, room moves, loyalty points and web check-in.
- [Billing, night audit & reports](https://bedskey.com/faq/billing-night-audit/index.md): 22 questions. Guest folios, VAT and service charge, split and transferred bills, refunds, multi-currency, city ledger, night audit, cash drawers and hotel reports in bedsKey.
- [Housekeeping, restaurant & staff apps](https://bedskey.com/faq/operations/index.md): 21 questions. Live room board, automatic housekeeping tasks and assignment, inspections, restaurant outlets, charge-to-room, voids and the iOS and Android staff apps in bedsKey.
- [Channels, direct booking & payments](https://bedskey.com/faq/distribution-payments/index.md): 26 questions. How bedsKey sends rates to channels, checks parity and queues overbookings, plus the commission-free booking engine with deposits and card holds through local and international gateways.
- [Security, data & platform](https://bedskey.com/faq/security-data/index.md): 11 questions. How bedsKey isolates each hotel's data, controls staff permissions, keeps an audit trail, encrypts ID documents, hashes passwords and backs up data.
- [Onboarding & support](https://bedskey.com/faq/onboarding-support/index.md): 10 questions. How onboarding works: contact sales, requirements, proposal, agreement, setup by the implementation team and two months of dedicated 24/7 support.