Notifications

Guest and staff notifications

Keep guests and staff informed automatically.

In short: Branded booking confirmations, payment links, invoices and statements by email, guest SMS via bedsKey or your own provider, and daily manager digests.

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Updated October 2026

What Notifications does

Branded email — booking confirmations, payment links, invoices and statements in one consistent layout.
SMS — guest SMS through a shared bedsKey SMS account or the hotel’s own provider.
Daily digests — summary emails for managers.

Works with

Guests & CRM

Recognise returning guests and act on what you know about them.

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Direct Booking Engine

Your own booking page, your own domain, zero commission.

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Folio & Night Audit

Every charge, tax and payment on one clean statement — with exact decimal arithmetic.

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All bedsKey modules

Notifications: common questions

Does bedsKey send booking confirmation emails?

Yes. Booking confirmations, payment links, invoices and statements are sent as branded email in one consistent layout.

Can bedsKey send SMS?

Yes, through a shared bedsKey SMS account or the hotel’s own provider.

Does bedsKey send WhatsApp messages?

Yes. WhatsApp confirmations and reminders are available alongside branded email and SMS.

Run your entire property from one system.

Talk to sales@bedskey.com — we’ll walk you through bedsKey with your own rooms and rates.

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