bedsKey FAQ
Questions about bedsKey, answered
156 straight answers about the bedsKey hotel PMS, from how the monthly bill works to what the night audit locks. Everything listed as available is built today; anything still in development is marked coming soon.
Results update as you type. Press Enter to open the top result.
Browse by topic
General & getting started
15 questions
All general questionsPricing & subscription
13 questions
- How much does bedsKey cost?
- How is the monthly bill calculated?
- What do I pay in a month with no bookings?
Reservations & rates
20 questions
- Can bedsKey double-book a room?
- Can I sell individual beds in a dorm?
- Can one booking include several rooms?
Front desk & guests
18 questions
All front desk questionsBilling, night audit & reports
22 questions
- What is on a guest folio?
- Can I post extra charges such as laundry or minibar?
- How are VAT and service charge calculated?
Housekeeping, restaurant & staff apps
21 questions
- Which room statuses does the room board show?
- How are cleaning tasks created?
- Can bedsKey assign rooms to attendants?
Channels, direct booking & payments
26 questions
- Does bedsKey include a channel manager?
- Which OTAs can bedsKey connect to?
- How does rate parity checking work?
Security, data & platform
11 questions
- How is my hotel's data kept separate from other hotels?
- Can I control exactly what each staff member can do?
- Can discounts, voids and refunds require a manager?
Onboarding & support
10 questions
All onboarding questions
Most asked
- What is bedsKey?General & getting started
- How is the monthly bill calculated?Pricing & subscription
- Can bedsKey double-book a room?Reservations & rates
- Do I need to install anything?General & getting started
- Which OTAs can bedsKey connect to?Channels, direct booking & payments
- Which payment gateways does bedsKey support?Channels, direct booking & payments
- Can I sell individual beds in a dorm?Reservations & rates
- How does passport scanning work?Front desk & guests
- What does the night audit do?Billing, night audit & reports
- What support is included?Onboarding & support
Didn’t find your answer?
Ask the team directly. We reply from sales@bedskey.com, and a demo uses your own rooms and rates.
Run your entire property from one system.
Talk to sales@bedskey.com — we’ll walk you through bedsKey with your own rooms and rates.