Reservations & ARI
Hotel reservation system with room- and bed-level inventory
See every room, every night, in one grid. The heart every other module relies on.
In short: Availability calendar, room- and bed-level inventory, overlap-proof bookings, group holds, waitlist and stop-sell — the reservation core of bedsKey PMS.
Updated October 2026
What Reservations & ARI does
- Availability calendar — a grid of every room and every date, colour-coded by status.
- Room-level and bed-level inventory — sell a private room or a single bunk in a dorm from the same calendar.
- Overlap-proof bookings — date-range constraints enforced by the database, so concurrent bookings can never collide.
- Multi-room reservations — one booking, several rooms, one guest, one folio.
- Change the departure date — extend or shorten a stay without cancelling it; nights already agreed keep their agreed rate and only added nights are priced.
- Upgrade or downgrade — move a booking to another room type; the stay re-prices and both totals are shown so the difference can be quoted.
- Reservation lifecycle — enquiry, tentative, confirmed, checked-in, checked-out, cancelled and no-show, with full status history.
- Cancellation and no-show handling — cancel and release inventory; night audit flags no-shows automatically.
- Stop-sell and closeouts — close a room type or a date range for sale in one action.
- Waitlist — take a name when you have to say no; matching guests are surfaced, oldest first, when rooms come back on sale.
- Group holds and rooming lists — hold rooms per type per night with a cut-off date and a pinned group price, then fill the hold from an organiser’s list in one step.
Reservations & ARI: common questions
Can bedsKey sell individual beds in a dorm?
Yes. bedsKey supports room-level and bed-level inventory, so a single bunk in a shared dorm and a private room are sold from the same availability calendar.
How does bedsKey prevent double bookings?
Overlap protection is enforced by the database with date-range exclusion constraints, not by application code, so two staff members or channels can never sell the same room for the same night.
Can I extend a stay without cancelling the booking?
Yes. Change the departure date directly; nights already agreed keep their agreed rate and only the added nights are priced.
Related guides
Run your entire property from one system.
Talk to sales@bedskey.com — we’ll walk you through bedsKey with your own rooms and rates.
