Hotel PMS glossary

What do closed to arrival (CTA) and closed to departure (CTD) mean?

In short: Closed to arrival (CTA) is a hotel restriction that stops new stays from starting on a given date, while still accepting stays that pass through it. Closed to departure (CTD) stops stays from ending on a given date. Both shape booking patterns around peak nights without closing the date entirely.

Updated September 2026 · bedsKey product team

CTA and CTD compared

Restriction Blocks Still allows Typical use
Closed to arrival Check-ins on the date Stays that arrived earlier and continue through it Stop one-night arrivals on a peak Saturday
Closed to departure Check-outs on the date Stays that continue past it Avoid a gap night after an event
Minimum stay Stays shorter than N nights that include the date Longer stays Protect peak periods
Stop-sell All new bookings for the date Nothing new Fully close a room type

Example

A resort expects a full house on 31 December. Set CTA on 31 December and a minimum stay of two nights on 30 December. Guests arriving on the 30th for two or more nights can still stay through New Year's Eve, but no one can take a single night on the 31st and leave the 30th and 1st empty.

Pitfalls

How bedsKey handles restrictions

bedsKey sets minimum stay, maximum stay, closed to arrival and closed to departure per date and per rate plan, alongside seasonal and derived rates. Stop-sell and closeouts close a room type or date range in one action, and the channel manager pushes changed nights to connected channels.

CTA / CTD: common questions

Is CTA the same as stop-sell?

No. Stop-sell closes a date to all new bookings. CTA only blocks arrivals on that date; guests who arrive earlier can still stay through it.

Can CTA and minimum stay be combined?

Yes. They are often used together around peak dates so that the highest-demand night is sold as part of a longer stay.

Do restrictions apply to OTA bookings?

They should. Restrictions need to be sent to every channel, otherwise guests can book around them on another site.

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