Hotel PMS glossary

What is a hotel night audit?

In short: The night audit is the end-of-day process that closes a hotel's business date. It posts each in-house guest's room and tax charges to their folio, reconciles the day's payments, flags reservations that did not arrive as no-shows, produces the day's reports and moves the system to the next business date.

Updated September 2026 · bedsKey product team

What the night audit does

  1. Posts room and tax charges for every checked-in stay, at the agreed nightly rate, with VAT and service charge applied.
  2. Reconciles the day — cash, card, bank transfer and mobile-wallet payments against what each shift recorded.
  3. Flags no-shows — confirmed arrivals who neither checked in nor cancelled, so the no-show policy can be applied.
  4. Produces reports — the manager's flash, revenue and occupancy for the day just closed.
  5. Rolls the business date and locks the closed day so its figures cannot change silently.

Business date vs calendar date

A restaurant bill paid at 00:40 belongs to the evening before, not the new calendar day. That is why hotels count takings by business date: the day stays open until the audit closes it, whatever the clock says.

Night audit checklist

Before the audit After the audit
All arrivals checked in or marked for follow-up Room and tax charges posted to every in-house folio
Late charges from outlets posted to the right stays No-shows flagged
Each cash drawer counted by payment method Day's reports ready for the manager
Room status updated from housekeeping Business date rolled and the day locked

Manual vs automated night audit

On paper or spreadsheets, the audit is a nightly job for a staff member, and errors surface days later. In a PMS the posting, flagging and date roll run as one operation, leaving staff to handle exceptions.

How bedsKey runs the night audit

bedsKey's night audit posts room and tax charges, rolls the business date, flags no-shows and locks the day, either on a schedule or on the duty manager's command. Cash drawers open with a float and are counted by method at shift close with any difference recorded. Outlet takings are counted in the business day, and if a late charge turns up after a stay is settled, the folio can be reopened with the reason recorded. Money is handled in exact decimal arithmetic end to end.

Night audit: common questions

What time should the night audit run?

Most hotels run it after the last expected arrival and outlet close, commonly between midnight and 3 a.m. The exact time matters less than running it consistently.

Can the night audit be automated?

Yes. In bedsKey it can run on a schedule or on demand, posting charges, flagging no-shows, rolling the business date and locking the day.

What happens if a charge is missed before the audit?

In bedsKey a settled folio can be reopened so the late charge goes on the stay it belongs to, with the reason recorded in the audit trail.

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